Border Cottage Care was set up in 2008 by Richard Brightmore and Sarah Jordan.
Sarah said " In our industry, Service users were not getting the same carer every day and they would be asking the service user same questions every morning. It is important to have a relationship there especially where personal care and medication is involved. It is not very nice to have different carers providing personal care on a daily basis."
Richard said " Based on family personal experience we decided to set up a care agency where the same carers would visit the same people on a permanent basis. We offer dedicated carers per person. A service user would only see 2 carers over a week and every week."
Our staff will be reliable and dependable and are able to respond flexibly to your needs and preferences. Meaning that you decide what is important for you or your family menber and our highly trained and conscientious carers will carry out the tasks accordingley.
A strict confidentiality policy is adhered to at all times.
All staff are CRB and DBS checked and are trained to a minimum of Diploma 2.
Manditory training
Manual Handling/Infection control/First Aid/Nutition and hydration/Dignity & respect/ Safegaurding